We spoke with four of our employees who began their careers at BombBomb in Customer Success and have since taken their knowledge to other areas of our business. Check... read more
You only have seven seconds to make a first impression. This not only applies to in-person interactions, but also to the emails you send. Within seconds of opening your messages,... read more
Check out our original article on this topic, "Bridging the Gap Between Sales and Customer Success: Why Customer Success Cares About Sales" by clicking here. It’s no surprise that... read more
Like a well-oiled machine, a company experiences the smoothest forward movement when all of its parts are working together. However, we still (and often) forget along the way that... read more
Building one-to-one relationships with customers is ideal, but can feel impossible for today’s Customer Success Manager (CSM). A lot of CSMs are out there crushing it every day, being... read more