Faster resolutions, higher satisfaction

Async videos are proven to increase customer satisfaction and one-touch resolutions

Reduce time to resolution

One call center reports 82% reduction in time to resolve cases using BombBomb.

Increase your CSAT

Resolve up to 55% of cases with the very first response.

Complete more surveys

Survey responses rose 35% for one client that reached out with BombBomb.

BombBomb works where you work

Increase customer satisfaction

Deliver better customer experiences. Support teams report increased CSAT–using the personal touch with BombBomb.

Reduce escalations

Personalized responses de-escalate tickets. Videos walk customers through problem-solving–especially in complex cases.

Shorten time to resolution

Asynchronous videos are easy to follow and re-watch. Resolve cases more rapidly. Re-use your how-to videos again and again.

Resolve support issues faster with BombBomb

BombBomb has become an integral part of our communication with customers. Our Sales, Marketing and Customer Service use this program on a daily basis.

Jennifer Callaghan

Marketing Coordinator, American Backflow

BombBomb is a great way to add touchpoints to your database. It provides easy automated social media posts, and terrific video email capabilities. Love this product!

Adam G.

Sales Associate

Customer Service is INCREDIBLE! All the functionality with the platform is great—videos in emails, CRM, automations, tracking, and more…Easy to use!

Monica M.

Instructional designer

I love using BombBomb, as it helps get my business folks engaged on a higher level! It’s even better being able to send it directly through Salesforce. Super great experience!

Faster resolutions, higher satisfaction

Async videos are proven to increase customer satisfaction and one-touch resolutions

Reduce time to resolution

One call center reports 82% reduction in time to resolve cases using BombBomb.

Increase your CSAT

Resolve up to 55% of cases with the very first response.

Complete more surveys

Survey responses rose 35% for one client that reached out with BombBomb.

BombBomb works where you work

Increase customer satisfaction

Deliver better customer experiences. Support teams report increased CSAT–using the personal touch with BombBomb.

Reduce escalations

Personalized responses de-escalate tickets. Videos walk customers through problem-solving–especially in complex cases.

Shorten time to resolution

Asynchronous videos are easy to follow and re-watch. Resolve cases more rapidly. Re-use your how-to videos again and again.

Resolve support issues faster with BombBomb

Jennifer Callaghan

Marketing Coordinator, American Backflow

Adam G.

Sales Associate

Monica M.

Instructional designer

Yoshee Koch

Account Executive, Rocket Pro TPO

Works where you work

Explore more ways to use BombBomb

Deliver better customer experiences with BombBomb.

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