Faster resolutions, higher satisfaction

Async videos are proven to increase customer satisfaction and one-touch resolutions.

BombBomb For Team Alignment | BombBomb

Reduce time to resolution

One call center reports 82% reduction in time to resolve cases using BombBomb.

Increase your CSAT

Resolve up to 55% of cases with the very first response.

Complete more surveys

Survey responses rose 35% for one client that reached out with BombBomb.

BombBomb works where you work

Face to Face Feedback Large | BombBomb

Increase customer satisfaction

Deliver better customer experiences. Support teams report increased CSAT–using the personal touch with BombBomb.

Reduce escalations

Personalized responses de-escalate tickets. Videos walk customers through problem-solving–especially in complex cases.

Expand Your Reach | BombBomb
BombBomb Customer Support Integrations | BombBomb

Shorten time to resolution

Asynchronous videos are easy to follow and re-watch. Resolve cases more rapidly. Re-use your how-to videos again and again.

Resolve support issues faster with BombBomb

Works where you work

67+ integrations connect BombBomb with the apps you love.

BombBomb Screen Recorder | BombBomb

Deliver better customer experiences with BombBomb.

Ask about integration with Zendesk and other platforms.

BombBomb Macbook Pro | BombBomb