TRAINING TIPS
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Thank the agent on the other side of your agent’s transaction. “Be their broker before you’re their broker.” -
Ask for feedback on their experience. -
Ask if there is another you can do to provide a smoother transaction process in the future.
BROKERS
Smooth Transaction
SUGGESTED SCRIPT:
“Hi. It’s (name), the broker/owner over here at (company name). I wanted to send a quick video and thank you for such a smooth transaction. My team let me know that the deal closed and what a pleasure you were to work with. I want to say thank you and congratulations. I would also love to hear from you about how your experience was working with my team over here. If there was anything at all we could have done differently to make this a smoother process, please don’t hesitate to let me know. I am always open to hearing that feedback. Have a wonderful day. Again, thank you so much for your professionalism!”
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