Apple Podcasts or iTunes | Google Podcasts | Google Play | Stitcher | Spotify Is your customer experience program aligned with the interests and expectations of your C-Suite?... read more
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More and more companies, like Twitter, Facebook, and Slack, are letting employees work from home indefinitely. And if you’re reading this, your company is among them — or might not... read more
Apple Podcasts or iTunes | Google Podcasts | Google Play | Stitcher | Spotify Deemed essential during the COVID-19 pandemic, cannabis dispensaries have had to pivot how they... read more
As a business professional, you know the importance and value of getting face to face, building trust, and investing in relationships. But how often are you relegating your most important... read more
Apple Podcasts or iTunes | Google Podcasts | Google Play | Stitcher | Spotify Any time someone interacts with a screen or an interface, a user experience (UX)... read more
Apple Podcasts or iTunes | Google Podcasts | Google Play | Stitcher | Spotify As you deliver a customer experience, you are also shaping the emotions a customer... read more
How much effort are you putting into training your employees? If it’s something you’re constantly investing in and prioritizing in your company, you’re on the right track. You see, by... read more
Apple Podcasts or iTunes | Google Podcasts | Google Play | Stitcher | Spotify Customer experience is created when five elements work in unison. In other words, what... read more
