BombBomb helps support teams deliver clearer answers, reduce tickets and delight customers with a personal touch.
Respond to tickets with videos that explain issues and resolutions more clearly than text ever could. Show, don’t just tell.
Use video to establish trust and rapport with customers. Whether it’s a product walkthrough or check-in, make your customers feel seen and supported.
Decrease escalations and increase satisfaction. BombBomb videos turn stressful support moments into positive brand experiences.
Yes! BombBomb videos can be recorded and linked from anywhere, then tracked for engagement.
All BombBomb videos are encrypted in transit and at rest. Admins can manage privacy settings and permissions.
Not at all. In fact, most reps find it’s faster than typing—and it reduces follow-up questions.
Definitely. BombBomb makes it easy to save, organize and reuse videos for FAQs or walkthroughs.
Yes! We offer resources, onboarding and best practices to get your support team video-ready fast.
