TRAINING TIPS
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You want to make sure each person that sends you a referral is receiving a personal thank you. -
Beyond just saying thank you, you want to let the referring party know where the referrer is in the process. -
Continue to keep them up to date during key moments of the process.
SALES
Thank You For Referral
SUGGESTED SCRIPT:
“Hi, (name). It’s (name) from (company name). I just wanted to say “thanks” for sending (referral name) our way. We found a great product for her/him. She/he was really excited about the process and being able to move forward. Thank you for entrusting us in taking care of his needs. I’ll be sure to keep you up to date as to where things are going, and when things get wrapped up I’ll make sure you know that as well. If there is anything you need, please feel free to reach out. All my information is below. Thank you again and have a great day. ”
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