Your Dashboard: Manage Email Contacts, Send Videos, Follow Up, and More

January 12th, 2018

Coming soon to every BombBomb account: a brand new dashboard. Manage email contacts. Send videos to one person, a few people, a list of people, or several lists of people. Track email opens, link clicks, and video plays – and follow up directly.

We’ve created one place to welcome you into your account and serve up actionable insights and valuable tools.

Take a look at the new design and learn how it works!

 

From Your Dashboard: Manage Email Contacts, Send Videos, Follow Up, and More

 

Watch the 3 minute video above for an overview of your new dashboard.

 

Four Main Areas in Your Dashboard

1 Quick Send Videos

  • Send to one address, one list, multiple addresses, or multiple lists
  • Record a new video or choose one from your video library
  • Edit subject line, choose email template, add text
  • Turn on email open and video play alerts
  • Get tips on videos, engagement, and more

 

2 Manage Email Contacts

  • Upload a list of contacts, add a single contact, or copy and paste a list of addresses
  • Create a new list or add to an existing list
  • One-click access to manage email contacts
  • Get answers to frequently asked contact questions

 

1 Create Campaign Email

  • See total emails sent, total email opens, and total video plays
  • One-click acces to create a new campaign email
  • Get tips for email opens, templates, calls-to-action and more

 

4 Track Email Opens, Link Clicks, Video Plays

  • See a live, running feed of email opens, link clicks, and video plays
  • Click the 3 dots to follow up with the person who opened, clicked, or played
  • Syncs with Gmail, Outlook (soon), and mobile sending

 

Bonus Better Access to Integrations

 

Dashboard Overview: Clean and Active

In a new free trial or customer account, your dashboard starts very clean. See the four main areas from left to right: Quick Send, Contacts, Campaigns, and Tracking.

manage email contacts, email contacts, video analytics, video tracking, dashboard, quick send, video sending, BombBomb

 

As you use your BombBomb account, the dashboard fills itself in with specific information about your video sends, email contacts, campaign emails, and sending analytics.

Notice, in the lower right, that you can Track, Reply To, or View BombBomb sends by clicking the 3 dots. You can reply to Gmail, Outlook (soon), and mobile sends in the same way.

Also notice that this is an extreme example – I’ve been using my account very actively for many years.

manage email contacts, email contacts, video analytics, video tracking, dashboard, quick send, video sending, BombBomb, active account

 

Get Answers to Common Questions

The question marks give you access to some of the most common questions we get about how to manage email contacts, send videos, and increase engagement.

Just click the question mark to reveal and access them.

Click “More” to jump into similar topics in our full Support site.

common questions, FAQ, FAQs, frequently asked questions, manage email contacts, send videos, build campaigns, create emails, track results

 

Search Your Tracking Feed

Your tracking feed in the dashboard includes:

  • One-to-one sends from your BombBomb account
  • Gmail, Outlook (soon), and mobile sends to fewer than 20 people
  • Note: in some cases, the results may simply show “multiple recipients”
  • If you’re looking for a specific email or video email send, just type in part of the subject line or email address of the send you’re interested in.

    As you type into the search, the results will continue to be narrowed down as far as possible.

    follow up, sales process, email tracking, email analytics, email opens, link clicks, video plays

     

    Remember: the job isn’t to send an email or video email – it’s to create opportunities for conversation and conversion. Be sure to ask for replies or provide other specific calls to action in your email text and video message. And be sure to follow up based on this tracking feed.

    Also: be sure to click on Email Opens and/or Video Plays before you Quick Send (check the box(es) at the bottom and even “Save Settings as Default”) to get alerts straight into your inbox as people engage with these emails and video emails.

    send video, send video email, send email, Quick Send, BombBomb

     

    Coming Soon!

    This dashboard will begin appearing in new free trial accounts this week.

    After that, we’ll begin rolling it into current customer accounts. If you’ve not logged in recently, jump in and check it out.

     

     

Ethan Beute | About The Author

Marketing, branding, content. Writer, producer, editor. Photos and videos. Building campaigns. Tracking results. Background in local television station marketing and promotion. VP, Content and Communication, BombBomb. BA, University of Michigan. MBA, University of Colorado-Colorado Springs. Fresh air & clean water.

The Salesperson's Guide to Video Cameras

Eliminate confusion and save time, brain power, and money with our exhaustive guide on how to pick the right video camera for the job. Best of all, its FREE!

x