Increase customer adoption and retention with personal video messages.

Engagement with Video

Opens

19%

Plays

23%

Clicks

28%

Engagement without Video

Opens

21%

Clicks

17%

Videos to Customers

1,271

ERIN, CUSTOMER SUCCESS ASSOCIATE

Request a team demo

For 5 or more users.

Try free for 14 days! No credit card required.

BombBomb enables your customer success team to build better customer relationships with effective video messaging, rather than relying on faceless, typed-out text.

Get more engagement
Boost customer satisfaction
Reduce churn

Get more engagement •
Boost customer satisfaction • Reduce churn

Who would you want as your CSM?

When you rely on text alone, it’s hard to build real customer relationships.

The way you communicate could be the difference between a churned customer and a renewal. If you feel that your customer outreach should be as personal, effective, and engaging as a face-to-face meeting, then it’s time to rehumanize your customer experience with BombBomb video.

Build better relationships throughout the customer journey.

Customer Onboarding Managers

Customer Success Managers

Success Leaders

Customer Onboarding Managers

  • Increase adoption.

    Share video messages to help your customers see the value of your product or service in a personal, engaging way.

  • Get the tone right.

    Inspire your customers with video messages, rather than using faceless text that can be misconstrued as “shaming” them.

  • Explain complex ideas clearly.

    Use the screen recorder to walk your customer through onboarding, a product feature, or other ideas that are better explained with video.

Customer Success Managers

  • Schedule more QBRs.

    Customers are more likely to respond to a quarterly business review invite when you send a video. It shows your energy and emotion, and clearly communicates what they can expect in that meeting.

  • Maintain a meaningful relationship.

    Staying in front of your customers more often with video messages builds trust and authority, increasing the likelihood of renewal and advocacy.

  • Show them how to win.

    Utilize BombBomb’s screen recorder to show your customers step by step the best ways they can be successful.

Success Leaders

  • Know who's winning with video.

    See which team members are getting the best results, then share that success with the rest of your team.

  • Keep your team on message.

    Admins can share videos and emails to your team for all to send. Or, you can even send on their behalf.

  • Measure the effectiveness of video.

    Share easy-to-read reports with leadership. Show how your team’s results with video messages have impacted customer satisfaction, adoption, and retention.

Request a team demo

For 5 or more users.

Try free for 14 days! No credit card required.

Explore BombBomb Products

BombBomb Essentials

Quickly and easily send 1-to-1 video messages through Gmail, Chrome, or Mobile.

Explore Essentials

BombBomb Plus

Access to advanced integrations, mass sending, and more tools to manage your team.

Explore Plus

STERLING HEBERT, COACH AT BOMBBOMB
Has sent over 7,400 videos

Tried video before, but didn’t see success?

With BombBomb, you don’t just get our video messaging software. You get our people.

Our team has sent over half a million videos to build better business relationships, so we know what works. With custom training for your team, your success with video is our success.

Request a team demo

For 5 or more users.

Let’s talk metrics...I’ve seen a proven increase in my sales conversions. It’s great as a differentiator.

Nick T.

Venture Capital Associate Partner

I've been able to save time and communicate better where a written email would have taken longer or not been able to communicate the nuance of my message.

Logan L.

Director of Podcast Partnerships

If you're in sales, BombBomb is a must.

Walter M.

Sales Representative

I love being able to send personalized videos within my Gmail account. Having a 3 second GIF playing of the video makes them very clickable.

Jeffrey A.

Sales Manager of Business Development

Awesome technology and the best form of communication there is for sales people, probably for anyone trying to establish a relationship with a new acquaintance!!

Robert T.

Real Estate Broker

People comment how they love a personalized video. I can send videos of cars, and explain something on my computer screen such as a vehicle's detail page!

Amber Z.

Automotive Internet Sales Manager

In the recruitment industry, it feels like everyone is always trying to be the most innovative, or provide the most value, or give you the leg up on competition in any way possible. BombBomb does all of the above.

Becca R.

Recruitment and Staffing Consultant

Trusted by these relationship‑minded companies

Farmers Insurance
Finance of America Mortgage
Moo
RE/MAX
Toyota
QuickenLoans

Are you ready to improve customer satisfaction, increase retention, and inspire advocacy?

Start building more meaningful customer relationships today with BombBomb video messages.