The customer experience is the single most important thing we create and deliver as individuals, teams, and companies. And it involves every touchpoint, so it’s a cross-functional effort.
How are top leaders, marketers, salespeople, customer success and support professionals, branding experts, and others organizing, structuring, delivering, and improving customer experience? What are today’s best practices?
Subscribe to The Customer Experience Podcast for timely and relevant conversations with smart and fun people hosted by Ethan Beute, co-author of the book.
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