As a trusted advisor, relationships are the foundation of your business. And you work hard to build the rapport and trust essential to success.
But in today’s digital world, the communication that creates and sustains relationships is under threat. The increasing volume of digital noise makes attention harder to get. The proliferation of digital pollution makes trust harder to build.
Anything that threatens communication, relationships, attention, and trust is a threat to your business.
While empowering your team to use videos to stand out, differentiate themselves, and develop relationships with more face-to-face messaging, secure video sharing is now a must.
Protecting sensitive data, adhering to evolving regulatory compliance laws, avoiding liability, and maintaining client privacy are all crucial to businesses today. It matters to your business, and it matters to your clients, referral partners, and entire network.
So how can you ensure that the video tool you’re using to build relationships is also as secure as it needs to be? Because many are not.
In this post: a quick overview of the approach we’ve developed and refined at BombBomb over the past dozen years.
We hope you find it helpful as you evaluate the best direction and the right path for you, your team, and/or your company.
Secure Video Sharing
BombBomb offers layers of protection to safeguard your data and content — allowing you to focus on the things that matter most to building your business. Click the links below or continue reading to learn more about 13 of BombBomb’s security practices and features and their impact on your video messaging experience.
Data Protection You Need
Security Concern: Unauthorized access to your team’s video messages and the critical information they contain, like personally identifiable information (PII), confidential business details, sensitive personal information, and more.
Solution: BombBomb End-to-End Encryption protects videos and their content from being accessed by unauthorized parties, intercepted, or tampered with. And because your messages are encrypted, the message your recipient receives will always be the same one you send.
With BombBomb, every video is encrypted in motion with TLS 1.2 and encrypted at rest with AES 256 — guaranteeing exclusive viewing and safeguarding your most critical business communication.
Data Collection Transparency
Security Concern: Your organization and team members want to know how data is collected, stored, and used to ensure your information is handled responsibly and securely.
Solution: BombBomb is transparent about the information we collect from our users and why we collect that information.
At BombBomb, we collect usage, location, and device information. We also gather social media widgets and Google Analytics. This data is used strictly to improve your customer experience. The information we collect about your viewers is to track and understand those engaging with your content.
We never sell your data, and we never use your customer data for our gain.
Data Loss Prevention
Security Concern: Your sensitive and confidential information will be kept safe and secure, no matter where it is — whether at rest, in motion, or in use.
Solution: BombBomb’s Data Loss Prevention uses software like Netskope and ArchSight to monitor the entire network and individual machines for sensitive information and PII. These systems detect, monitor, and block any data from leaving the network.
Security Event Management
Security Concern: Cyber threats and security breaches like malware, phishing, and unauthorized access to the video software network that compromise login credentials, PII, and other confidential data are detected accurately and in real-time.
Solution: BombBomb Security Event Management (SEM) has your back. SEM analyzes security-related data collected by tools like New Relic and Splunk. These tools immediately alert BombBomb’s I.T. Department of any unauthorized attempt to access the environment. SEM also examines security-related events to expose any consistent trends or potential vulnerabilities.
Internal Security Processes
Security Concern: A lack of strong internal security processes puts customers at risk. And you want to trust that the video messaging service you’re using limits risks, offers PII protection, and safeguards you from crimes like identity theft or fraud.
Solution: You can count on BombBomb’s Internal Security Processes to minimize risks to you and your team. They include:
• A comprehensive background check is carried out on all employees and contractors.
• Mandatory annual security training for all BombBomb employees that is updated to include any new or relevant security and privacy protocols
• Any third parties with access to confidential information are required to sign a legally binding non-disclosure agreement.
• A thorough risk assessment is performed on all new third-party relationships.
• The information security coordinator reviews the confidentiality of customer data policy annually.
Want to talk with us about private, secure, and compliant video messaging for your team or company? Just click here!
Security Concern: You want to prevent unauthorized access to the contents of your video messages to ensure data privacy and secure video sharing.
Solution: BombBomb Password Protection guarantees that only the intended recipient of your video has access to its contents — adding a layer of protection to your secure video messaging.
Not only does protecting your messages keep your information safe, but it also demonstrates that you value the safety and security of your recipients, too!
Adhering to Company Compliance
Compliance With Industry Standards
Security Concern: Adequate controls are in place to manage risks and protect customer data, sensitive financial information, privacy, and more.
Solution: BombBomb has the SOC 2 Type 2 certification. These certifications are conducted and authenticated by a third-party auditing firm.
SOC 2 Type 2 certification focuses on controls to protect customer data, including security, availability, processing integrity, confidentiality, and privacy.
BombBomb also adheres to the U.S., E.U. Privacy Shield, and U.S. Swiss Safe Harbor programs.
Compliance With Data Protection Regulations
Security Concern: You’re apprehensive about using a video messaging tool because you want transparency into data collection and use, as well as access to your data upon request.
Solution: BombBomb is compliant with data protection regulations like GDPR and CPRA. This means you have the right to know what data is being collected, how it’s being used, the right to privacy, the right to request your data be deleted, and more. To learn more, this article can help.
Compliance with Accessibility Standards
Security Concern: Your organization requires all communication to meet compliance set forth by the Americans with Disabilities Act (ADA).
Solution: Video Captions meet ADA requirements, making BombBomb Video Messaging accessible for all individuals. With BombBomb Video Captions, your recipients can read what your team members are saying — while they’re saying it.
Security Features to Enhance Your Experience
Security Concern: You only want your team’s video content to be available for a limited time.
Solution: Video Expiration adds an additional layer of security to BombBomb’s robust protection, allowing you to share information with your recipients without worrying about future unintended views. Add an expiration date to any video to prevent viewers from watching it after a specific date and time.
Admin-Controlled Customizable Features
Security Concern: Your organization doesn’t permit employees to do things like use their mobile devices for work purposes, record their screens, or upload videos to company-based accounts.
Solution: Admin-Controlled Customizable Features allow Team Admins to enable or disable specific features within Team accounts rather than relying on word-of-mouth instructions to ensure employee compliance with company policies.
Team Admins can modify or disable:
• Subteam Admin Capabilities
• Team Insights
• Profile pictures
• Mobile App access
• Video Captions
• Screen Recorder access
• Video Upload capabilities
User Activity Monitoring
Security Concern: Multiple layers of security help detect incidents quickly, adapt to changing security threats, and increase the complexity of the overall system — making it more challenging to manipulate weaknesses.
Solution: BombBomb completes extensive monthly user account monitoring and reviews to identify suspicious behavior and potential security threats, track user activity to ensure compliance with security policies and regulations, maintain a secure environment for user data and transactions, and more.
Want to record and send private, secure, and compliant video messages? Just click here to start your two-week free trial!
Security Concern: Your organization requires records of all conversations for training purposes, auditing, or compliance.
Solution: Video Transcriptions are written records of all team conversations. And Team Admins can use them to review company, legal, and regulatory compliance.
BombBomb Transcriptions are transferred through an application programming interface (API) program, ensuring all messages are protected (without using a third-party program). After they are securely transferred, they can be reviewed — just like plain-text emails.
Secure Video Sharing for Your Team
Now that you know how BombBomb can help your team securely share videos online — you know your messages are protected whether you send them through email, text, social websites, and more, don’t stop here!
Schedule a demo today. Let’s talk about your goals and your team and explore how video messaging can help you grow your business — safely and securely.