Ethan Beute, BombBomb Blog

About Ethan Beute

Chief Evangelist at BombBomb, co-author of Rehumanize Your Business, and host of The Customer Experience Podcast, Ethan collects and tells stories of clearer communication, human connection, and higher conversion with simple, personal videos. BA: University of Michigan. MBA: University of Colorado-Colorado Springs. Fresh air & clean water.

Leah Chaney, Chief Experience Officer, BetterGrowth, CX, Customer Experience, Acquisition, Activation, Adoption, Advocacy

The 4 A’s of Customer Experience

Apple Podcasts | Spotify | Google Podcasts | Stitcher Yes, everyone should want customer experience (CX) to be an integral part of their organization’s DNA. But they should... read more

April 27th, 2021 | The Customer Experience Podcast, The CX Podcast

Jason Bay, Blissful Prospecting, prospecting, SDR, BDR, business development, cold outreach, cold email, outbounding, sales prospecting, outbound sales

Bringing Empathy Back to Cold Emails

Apple Podcasts | Spotify | Google Podcasts | Stitcher The last cold email you received was probably disengaging at best and annoying at worst. This is likely the... read more

April 19th, 2021 | The Customer Experience Podcast, The CX Podcast

Mark Schaefer, Cumulative Advantage, Marketing Rebellion, human-centered marketing, customer centricity, human voice, modern marketing

Returning the Human Voice to Marketing

Apple Podcasts | Spotify | Google Podcasts | Stitcher Are you using technology that creates barriers between you and your customers? Because spam, robocalls, and LinkedIn automations may... read more

April 13th, 2021 | The Customer Experience Podcast, The CX Podcast

John Sweeney, The Brave New Workshop, professional speaker, improvisation, improv, comedy, theater, sales training, The Innovation Mindset

The Mindset of Improv in Sales

Apple Podcasts | Spotify | Google Podcasts | Stitcher A sales conversation, a customer service conversation, and a sales coaching session are, at heart, two-person improvisational scenes. The... read more

April 6th, 2021 | The Customer Experience Podcast, The CX Podcast

Robbie Kellman Baxter, Robbie Baxter, subscription economy, membership economy, The Forever Transaction, The Membership Economy, Netflix, subscription model, membership model, business model

Create Forever Customers With A Forever Promise

Apple Podcasts | Spotify | Google Podcasts | Stitcher A customer walks into a metaphorical restaurant, refuses to look at a menu, and orders the chef special with... read more

March 30th, 2021 | The Customer Experience Podcast, The CX Podcast

Jon Miller, marketing automation, Marketo, account-based marketing, ABM, Demandbase, Engagio, ABX, CX, account-based experience, customer experience

Shifting Your Focus to Account-Based Experience (ABX)

Apple Podcasts | Spotify | Google Podcasts | Stitcher Just because someone fills out a form doesn’t mean they’re ready to talk to a salesperson. Two problems stem... read more

March 23rd, 2021 | The Customer Experience Podcast, The CX Podcast

Darryl Praill, Chief Revenue Officer, CRO, CRO role, customer experience, revenue team, VanillaSoft, sales engagement

3 CX Strategies for CROs

Apple Podcasts | Spotify | Google Podcasts | Stitcher As a Chief Revenue Officer (CRO), how can you assure that the culture of your organization supports the idea... read more

March 16th, 2021 | The Customer Experience Podcast, The CX Podcast

Cole Baker-Bagwell, kindness, Cool Audrey, Red Hat, Experience Architect, Red Hat, ahimsa, kindness at work, kindness in business

The Role of Kindness in Your Company

Apple Podcasts | Spotify | Google Podcasts | Stitcher The 14th-century definition of kindness is noble deeds and courtesy. In yoga, kindness means ahimsa, to do no harm.... read more

March 11th, 2021 | The Customer Experience Podcast, The CX Podcast

Joseph Jaffe, CoronaTV, author, host, entrepreneur, optimism, hope, marketing, live streaming, live stream

A Year From Now, You’ll Wish You Began Today

Apple Podcasts | Spotify | Google Podcasts | Stitcher March 16, 2020, may not have been the ideal date to launch a new show, but “CoronaTV” is nearing... read more

March 2nd, 2021 | The Customer Experience Podcast, The CX Podcast

About Ethan Beute

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