Ethan Beute, BombBomb Blog

About Ethan Beute

Chief Evangelist at BombBomb, co-author of Rehumanize Your Business, and host of The Customer Experience Podcast, Ethan collects and tells stories of clearer communication, human connection, and higher conversion with simple, personal videos. BA: University of Michigan. MBA: University of Colorado-Colorado Springs. Fresh air & clean water.

Ethan Beute, TED Talk, TEDx Talk, TEDx, UCCS, BombBomb, video message, video messaging, video email, epidemic of facelessness

The Flight Back to the Face: A TEDx Talk

Apple Podcasts | Google Podcasts | Stitcher | Spotify In terms of connecting and communicating, are you a text-based person? Or are you better on the phone? We... read more

February 25th, 2021 | The Customer Experience Podcast, The CX Podcast

Scott McCorkle, MetaCX, enterprise software, enterprise CRM, customer relationships, proof of performance, desired outcomes

Transforming Customer Relationships with Transparency and Collaboration

Apple Podcasts | Spotify | Google Podcasts | Stitcher Transparency. Collaboration. Agreed-upon outcomes. Live performance data. Shared success. These are important trends for the future of customer relationships... read more

February 23rd, 2021 | The Customer Experience Podcast, The CX Podcast

Grant Farhall, Getty, Getty Images, iStock, iStock photo, image search, imagery, content marketing, authenticity, authentic images

CX at Getty Images: Shifting to Authenticity and Evoking Emotion

Apple Podcasts | Spotify | Google Podcasts | Stitcher About a year ago, our visual conception of “teamwork at work” looked like people wearing business casual attire brainstorming... read more

February 16th, 2021 | The Customer Experience Podcast, The CX Podcast

Steve Cox, Kristie Ornelas, customer experience, Cisco CX, Cisco, Cisco Customer Experience, Employee Experience, diversity, inclusion, giveback

3 Ways to Elevate EX from the World’s Best Workplace

Apple Podcasts | Spotify | Google Podcasts | Stitcher The biggest endorsement isn’t earning Fortune’s #1 spot for World’s Best Workplaces for the second year in a row.... read more

February 9th, 2021 | The Customer Experience Podcast, The CX Podcast

Brittany Hodak, Superfan, Superfans, Customer Experience, CX

The ABCs of Creating Superfans

Apple Podcasts | Google Podcasts | Stitcher | Spotify No matter what your company does, delighting customers to the extent that they never want to work with anyone... read more

February 2nd, 2021 | The Customer Experience Podcast, The CX Podcast

write a book, publish a book, sell a book, Ethan Beute, Rehumanize Your Business, publishing deal, book promotion, book sales

The 6 Ps of Writing, Publishing, and Selling Your Book (Part 2 of 2)

Apple Podcasts | Google Podcasts | Stitcher | Spotify Writing and publishing a book opened doors that we didn’t know existed. We met new people, found new opportunities,... read more

January 28th, 2021 | The Customer Experience Podcast, The CX Podcast

Ernest Owusu, business development, sales development, BDR, SDR, customer experience podcast

The 3 Cs That Make or Break the SDR Experience

Apple Podcasts | Google Podcasts | Stitcher | Spotify Imagine you’re a new sales development representative (SDR), and your manager's expectation is some variation of "Shut up and... read more

January 26th, 2021 | The Customer Experience Podcast, The CX Podcast

Jeff Breunsbach, Gain Grow Retain, customer community, customer experience, Higher Logic, Customer Imperative, new CX role

Your First 30, 60, and 90 Days in a New CX Role

Apple Podcasts | Google Podcasts | Stitcher | Spotify You're in a new company and in a new customer experience (CX) role. So, what should the next 30,... read more

January 19th, 2021 | The Customer Experience Podcast, The CX Podcast

voice of the customer, customer feedback, product marketing, Lauren Culbertson, LoopVOC, feedback loop

Closing Both Loops with Voice of the Customer

Apple Podcasts | Google Podcasts | Stitcher | Spotify One of the jobs of Customer Success (CS) is to close the little loop — to answer a customer's... read more

January 12th, 2021 | The Customer Experience Podcast, The CX Podcast

About Ethan Beute

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